Program Analysis of a Centralized Psychotherapy Service in a Large Mental Hospital

Abstract

This paper documents a four-year program analysis of a centralized psychotherapy service within a large (1,900 inpatients) mental hospital. Surveys were distributed to all treatment units receiving psychodrama group services. Treatment team members were asked to evaluate both psychodrama staff and trainees' professional performance, the quality of the psychodrama sessions, and a quantitative analysis of the products produced by the therapists, e.g., progress notes, attendance at treatment team meetings. The study indicated that between delivery of services by trainees and staff there were no significant differences except on 4 of the 24 indices of treatment effectiveness or provider expertise. Both staff and trainees received high ratings of satisfaction with services and service delivery from the treatment teams. The advantages of conducting such evaluation surveys for feedback to staff, trainees, treatment units, and supervisory personnel is discussed. Further evidence is cited of the utility of such evaluations within hospital administration (budget, personnel, administrative offices).